1. Click here to submit your order using our online form OR
2. Please download our international money transfer form and client registration form complete and forward with the following documents.
   • Copy of your Passport or full UK photo driving licence. However we reserve the right to insist on your passport as applicable.
   • Proof of address, such as utility bill.
   • Bank statement of the customer’s remitting bank where the payment is being originated to our bank account.
   • In the event of a large transaction source of funds need to be demonstrated (i.e property transaction, savings, imports, exports, business transactions, invoice payment), reason for the transaction and proof of where the funds are being remitted.

Due to changes in HM Customs and Excise regulations, if you hold a UK passport and you are coming down to the Branch, then you will be required to bring the original documents with you and we will take copies.

If you are a foreign passport holder, you will have to obtain a certified copy of your passport, and bring with you the other original documents required as well as your passport to our Branch. If you are sending the documents via email or by post, please ensure that you send certified copies.

Payments for Foreign Currency at Branch

• We only accept electronic payments 'BACS, CHAPS or Faster Payments' Internet bank transfers from your account to our account (N.B. our account details are below) if you are unable to visit our branches

  You can also pay by cash, debit or credit cards at our branches in person.

  Please do not pay cash directly into our account, as there would be an additional charge of 2.00%.

  If any cheques are paid directly into our account, the corresponding order will be treated as null and void. Further no refunds will be initiated by us and you will have to request either a stop payment of the cheque from your bank or make alternate arrangements to recall the proceeds through your bank as applicable.

• When you make a payment if your bank is offering Faster Payments service, we will receive your payment within 2 hours

Important Notice:

1. Please note that if you are paying by debit card there is no charge from us.
2. Kindly click customer notification for payment terms and necessary supporting documents.

Note: Please be advised that we are governed by the Data Protection Act 1998, as such the confidentiality of your supporting documents are assured.

Please ensure that International Money Transfer Forms are filled in block capital letters with all the correct information. We are not responsible for delays caused by incorrect information given or regulations related to the beneficiary bank. We are not responsible for any charges incurred by the customer from the beneficiary bank.

If you require any further details, please phone us on 020 7183 4197 or 020 7240 1214 to speak to a member of our team, who will be happy to assist you.

Please ensure that you read our Terms and Conditions

Please ensure that you read our document regarding International Money Transfers

Please Note: For any currency other than Euros or US Dollars, the exchange rate can be fixed ONLY if funds are received on the same day. Otherwise the rate will apply on the day we receive the funds.